Effective Date: [Date]
Thank you for choosing to do business with Merch Pro (“we,” “us,” or “our”), a distributor registered in California, USA, and a member of ASI (Advertising Specialty Institute). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website (www.merchpro.net), engage in transactions with us, or otherwise provide personal information to us. We are committed to respecting your privacy and protecting your personal information in accordance with applicable privacy laws. By using our website or providing us with your personal information, you consent to the practices described in this Privacy Policy.
Information We Collect:
We may collect personal information from you when you engage in the following activities:
- Transaction Processing: When you submit purchase orders or engage in other transactions with us, we collect information necessary to process and fulfill your orders. This may include your name, contact information, shipping address, billing information, and order details.
- Communication: When you communicate with us by email, telephone, mail, facsimile, or in person at events, we may collect and retain records of those communications.
- Marketing Communications: If you sign up to receive email, mail, or other communications from us, we collect your name and contact information to deliver the requested communications to you.
- Other Information: We may collect personal information you provide to us offline or online in the context of our relationship with you.
How We Use Your Information:
We may use the personal information we collect from you for the following purposes:
- Transaction Processing: To process and fulfill your orders, including order confirmation, shipment, and delivery.
- Customer Support: To respond to your inquiries, provide assistance, and address any concerns or issues you may have.
- Marketing and Communications: To send you promotional materials, newsletters, updates, and other communications about our products, services, and events, as per your marketing preferences.
- Personalization: To personalize your experience on our website and tailor our offerings to your preferences.
- Legal Compliance: To comply with applicable laws, regulations, or legal obligations.
- Business Operations: To conduct business operations, such as financial and accounting purposes, internal record keeping, and data analysis.
Information Sharing and Disclosure:
We do not sell, rent, or disclose your personal information to third parties for their marketing purposes without your explicit consent. However, we may share your information in the following circumstances:
- Service Providers: We may engage trusted third-party service providers to perform certain business functions on our behalf, such as payment processing, order fulfillment, and delivery. These service providers have access to your personal information only as necessary to perform their duties and are obligated to protect your information.
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order, government investigation, or as otherwise required to protect our rights, property, or safety.
Data Security:
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We have implemented physical, technical, and administrative safeguards to help protect the confidentiality and security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Privacy Choices:
You have the right to access, update, and correct your personal information in our records. If you wish to do so, or if you have any questions or concerns regarding our Privacy Policy, please contact us using the information provided below:
[Company Name]
[Address]
[City, State, ZIP]
[Email]
[Phone]